On ‘best’ practices
This blog post was published earlier in my (now defunct) weekly newsletter on March 28, 2023.
The Different Dimensions of Accessibility: Cognitive: Training for Accessibility (Part 6)
While often overlooked, cognitive disabilities are perhaps one of the most common yet least seen of the disability families we have discussed. Cognitive disabilities are varied and present some challenges that can affect how navigate and interact with …
Mitigating Risks Through Testing: Understanding and Addressing Different Types of Risks
In every project, the element of risk is inevitable. Risk is an integral part of business operations, which, when not effectively managed, can lead to significant loss and failure. This is especially pertinent in industries that thrive on innovation, such as technology, where new software and applications are constantly being developed. The role of testing in mitigating these risks is paramount, and an understanding of the different types of risks can help streamline this process.
1. Business Risks
These are risks that can impact the business outcomes. They could be due to market dynamics, changing consumer behavior, regulatory changes, or competition. For example, a software application might face the risk of being outcompeted by a better product in the market.
Testing can help mitigate business risks through methods like Market Testing. By releasing a minimum viable product (MVP) to a select group of consumers, businesses can gauge the response and acceptance of the product in the market. This helps identify potential pitfalls and provides an opportunity to pivot or modify before a full-scale launch.
2. Technical Risks
Technical risks involve problems related to the technology being used in the project, like software bugs, system failures, or hardware issues. For instance, a software application could have a glitch that causes it to crash frequently, affecting user experience and trust.
Technical risks can be mitigated through rigorous testing. There are several types of software testing, such as functional testing, non-functional testing, regression testing, and more. Each is designed to identify different potential problems, from ensuring that the software functions as intended, to confirming that updates don’t break existing features.
3. Operational Risks
Operational risks are associated with the day-to-day operational activities of a business. They might include human error, system failures, fraud, or external events affecting business operations.
These can be mitigated through Operational Testing. This is done by simulating various operational scenarios and observing the system’s behavior. This type of testing can include load testing (to see how the system handles high traffic) and disaster recovery testing (to ensure that the system can recover from catastrophic failures).
4. Compliance Risks
Compliance risks stem from the possibility of violating laws and regulations. An example could be a software application that doesn’t comply with data protection laws, which could result in hefty fines and reputational damage.
Mitigation of compliance risks can be achieved through Compliance Testing. This involves checking whether the system follows industry-specific standards and legal regulations. For instance, in the case of data privacy, tests would confirm that personal user information is adequately protected and that the system complies with regulations such as GDPR.
5. Reputational Risks
Reputational risks involve potential damage to a company’s reputation. In a software context, this could occur if a security flaw leads to a major data breach.
These risks can be mitigated by Security Testing, where testers aim to identify potential vulnerabilities in the system that could be exploited. Penetration testing, for instance, involves attempting to breach the system in the same way a hacker might, to find and fix vulnerabilities before they can be exploited.
6. Product Risks
Product risks arise from potential issues or faults with the product itself. This could range from product failure to meet customer needs, defects in product design or functionality, or even user safety concerns.
Testing is an essential step in mitigating product risks. User Acceptance Testing (UAT) is a common approach here. In UAT, actual users test the product in real-life scenarios to ensure it meets their needs and expectations. This gives an accurate picture of how the product will fare once it’s in the market. Any issues identified during UAT can be addressed before the product is launched, reducing the risk of poor user reviews or returns due to a product that doesn’t satisfy user needs or expectations.
7. Project Risks
Project risks are uncertainties that can impact the timeline, budget, or quality of a project. They can include factors like underestimating resources needed, changes in project scope, team member turnover, or unanticipated technical difficulties.
To mitigate project risks, a common approach is Risk-Based Testing. Here, testing efforts are prioritized based on the severity of the risks involved. For example, features or components of a project that are deemed high risk due to their complexity or the potential impact of their failure are tested thoroughly and early in the project lifecycle. This ensures that the most significant risks are addressed first, helping to keep the project on track and within its budget and timeline constraints.
Proactive Risk Management is another important tool in project risk mitigation. This involves identifying potential risks at the outset of the project, and continually monitoring and managing these risks throughout the project lifecycle. Proactive risk management can help avoid surprises, ensure that contingency plans are in place, and enable the team to respond quickly and effectively if issues do arise.
Understanding and identifying the various types of risks that your project or company may face is the first crucial step in effective risk management. Once these risks are identified, employing appropriate testing methodologies can help mitigate them, ensuring the successful implementation and execution of your project. The key lies in systematic risk identification, prioritization, and applying the right testing technique to counteract each specific risk. Remember, a stitch in time – or a test in time – saves nine!
The Different Dimensions of Accessibility: Mobility: Training for Accessibility (Part 5)
When we think about accessibility and people with disabilities, mobility is the area that we are most familiar with and the most obvious of disabilities. We also refer to these as physical or motor disabilities. Most of the accessibility options …
Have a Slice Day!
I demoed some of my testing to
Maaret Pyhäjärvi the other
day. She asked a bunch of incisive questions, offered some helpful ideas on
framing my results, and then suggested that I should consider speaking and
writing about how I p…
Yes, you can test anywhere, even the gym
Taking a short break from the Accessibility content to ask some “what if” questions. Note, I’m not doing this to shame anyone or make broader comments, just to show that interesting things can be found everywhere :).Thankfully, my gym is not very expe…
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